Comparison
Zoho CRM vs Freshsales
The verdict
Zoho CRM wins for most buyers
Zoho CRM edges ahead with a SaaSTweaks Score of 82/100 vs Freshsales's 79/100. A highly capable, value-packed CRM with a strong free tier and competitive pricing, though annual billing and some complexity moderate flexibility and time-to-value. For most crm buyers Zoho CRM is the safer pick, but Freshsales wins on the strengths listed below.
See Zoho CRM deal →
Or compare Freshsales deals below.
Pick Zoho CRM if…
- ✓ You prioritize value for money — Zoho CRM scores 9.0/10 here.
- ✓ You prioritize capability — Zoho CRM scores 9.0/10 here.
- ✓ You prioritize trust & reliability — Zoho CRM scores 8.0/10 here.
Pick Freshsales if…
- ✓ You prioritize time to value — Freshsales scores 8.0/10 here.
- ✓ You prioritize flexibility & exit — Freshsales scores 8.0/10 here.
Feature comparison
| Feature | Zoho CRM | Freshsales |
|---|---|---|
| SaaSTweaks Score | 82/100 | 79/100 |
| Deal strength | 8.0/10 | 8.0/10 |
| Value for money | 9.0/10 | 8.0/10 |
| Capability | 9.0/10 | 8.0/10 |
| Time to value | 7.0/10 | 8.0/10 |
| Trust & reliability | 8.0/10 | 7.0/10 |
| Flexibility & exit | 7.0/10 | 8.0/10 |
Pricing side-by-side
| Plan tier | Zoho CRM | Freshsales | Notes |
|---|---|---|---|
| Entry price | Custom | Custom | |
| Free plan | Yes | Yes | |
| The deal | Free for 3 users; paid from ~$14/user/mo | Free plan + free trial available |
Migration notes
Migrating between Zoho CRM and Freshsales is straightforward for most teams — export your data (CSV/API) and import into the new tool. Check current export terms on each deal page.
FAQ
It depends on your priorities. Overall Zoho CRM scores 82/100 vs Freshsales's 79/100 on the SaaSTweaks benchmark, so it's our default pick — but Freshsales wins where time to value matter.
Zoho CRM starts at Custom and Freshsales at Custom. Factor in each deal: Zoho CRM — Free for 3 users; paid from ~$14/user/mo; Freshsales — Free plan + free trial available.
Yes. Check each tool's data export and onboarding before migrating; most crm tools support CSV or API export. See both deal pages for current terms.