Salesmsg

• 2-way SMS + MMS + inbound/outbound calling on one business number.
• Native two-way sync with HubSpot, Salesforce, Pipedrive — no middleware.
• $25–$249/mo by credit volume; SMS = 1 credit, MMS = 2; unlimited contacts.
• 10DLC carrier registration handled inside the app with guided workflows.
• USA + Canada only — not for international SMS. 14-day free trial, no card.

Most "business texting" tools treat SMS as a standalone inbox bolted onto your CRM with a fragile Zapier bridge. Salesmsg is built the other way around: the text conversation is a first-class CRM activity. That single design choice is why sales teams who already live in HubSpot or Pipedrive tend to adopt it without a fight.

The reason this matters is that texting only works as a sales channel when the context travels with it. A rep who has to copy a phone number out of HubSpot, paste it into a separate SMS app, send a message, then manually log the outcome back onto the deal record will stop logging within a week — and then your reporting, your handoffs, and your next-rep continuity all quietly break. Salesmsg removes every one of those steps because the message and the contact record are the same object. Reply rates climb for the obvious reason that texts get read in minutes while emails sit unopened for hours, and in industries like real estate, automotive, and home services, SMS is routinely the single highest-converting outbound channel a team has.

It's worth being clear about the boundary, though. Salesmsg is a US-and-Canada product. There is no international SMS, so a team contacting UK, EU, APAC, or LATAM leads is in the wrong place and should look at a Twilio-based or regional provider instead. Inside North America, however, the combination of native CRM sync, bundled calling, and in-app 10DLC compliance is hard to beat at the mid-market price point.

How a rep actually texts a lead in Salesmsg

1. Open the contact in your CRM

   The Salesmsg panel sits inside HubSpot, Salesforce, or Pipedrive — no tab-switching. You see the full conversation history right next to the deal record.

2. Send a 2-way text or fire a broadcast

   Reply one-to-one, or run a segmented broadcast/drip to a list. AI reply suggestions speed up the common responses; opt-out handling is automatic.

3. Calls and texts share one number

   If the lead would rather talk, click to call from the same number — inbound and outbound calling with recording is bundled, not an add-on.

4. Everything logs to the timeline

   Each message and call writes back to the contact record automatically, so the next rep — or your reporting — has the full thread without manual logging.

5. Automate the follow-up

   Triggers and workflows fire texts when a deal stage changes; webhooks and the REST API push events anywhere you need them.

What's included on every plan

Salesmsg bundles more into the base price than most rivals split across add-ons. The headline inclusions on every tier — even $25/mo Starter — are unlimited contacts, two-way SMS and MMS, inbound and outbound calling on the same number, and one free local or toll-free number. That "calling included" detail is genuinely unusual: most business-SMS tools sell voice as a separate line item, so a team that needs both ends up paying twice elsewhere.

The Salesmsg offer and pricing tiers

Salesmsg vs Heymarket — head to head

Salesmsg vs Heymarket vs Textmagic

Textmagic is older, cheaper, and more transactional — fine for reminders and one-way alerts, weaker for a sales team that needs conversations tied to a pipeline. Salesmsg's place is the mid-market middle: deeper CRM sync than Heymarket, more sales-oriented than Textmagic, with calling on the same line.

Understanding the credit math before you pick a plan

The pricing trap on every credit-based SMS tool is underestimating consumption, and Salesmsg is no exception. One credit covers a 160-character SMS; an MMS costs two; and a single drip or broadcast to a few hundred contacts can clear a chunk of a 500-credit Starter allowance in one send. Teams that run regular segmented broadcasts almost always graduate to Business ($99, 2,500 credits) or higher within a month or two — and that's actually the right move, because the per-credit overage rate falls as you climb tiers, so the heaviest senders genuinely pay less per message by upgrading. The practical advice is to estimate your real monthly send volume — broadcasts plus one-to-one replies plus automated follow-ups — and choose the tier whose included credits cover roughly 80% of it, letting overage absorb the spikes rather than buying headroom you won't use.

Two costs are easy to miss. Additional inbox seats for teammates are $10/mo each, so a five-person sales pod is budgeting beyond the base plan. And MMS-heavy campaigns — anything with images — burn credits twice as fast, which matters for industries that lean on photos like real estate and automotive. None of this is a deal-breaker; it's simply the modelling you should do before signing, and the 14-day no-card trial plus the 30-day money-back guarantee give you a real window to measure actual consumption on your own workflow before you commit a budget.