Free all-in-one business suite: CRM, project management, tasks, telephony, and team collaboration in a single platform.
Bitrix24 offers exceptional breadth and value with a free unlimited-user plan and flat-rate pricing, though its interface complexity creates a learning curve.
Verified unlimited-user free plan and flat-rate paid pricing from ~$49/mo (not per-user) as per editorial summary and pricing tiers; strong verified discount structure for SMBs.
Editorial summary rates value for money 9.5; free unlimited-user plan and flat-rate paid plans make it one of the cheapest all-in-one suites, especially for larger teams.
Editorial summary gives feature breadth 9 and CRM depth 8; live site lists extensive modules (CRM, project management, telephony, collaboration, sites, HR, automation) as an all-in-one suite.
Editorial summary notes ease of use 6.8 and a 'real learning curve' due to complex, busy interface; suggests days to value, not instant.
Editorial summary provides no specific uptime or review counts; live site claims 15 million organizations, but evidence on support/security is thin, so scored conservatively with generally positive signals.
Free plan available; paid plans likely have standard terms; editorial summary doesn't detail cancellation or data export, but flat pricing suggests some flexibility.
Bitrix24 is an all-in-one business management platform that bundles a sales CRM, project and task management, document storage, built-in telephony and contact center, plus team collaboration (chat, video, intranet) into one suite. Its pitch is consolidation: instead of paying for a CRM, a PM tool, a phone system, and a chat app separately, SMBs run everything in Bitrix24 — often on the free plan.
That breadth, plus flat-rate pricing that doesn’t scale per seat, makes it especially attractive to growing teams watching costs. The flip side is density: with so many modules, the interface is less polished and harder to learn than single-purpose rivals.
Pipeline management, lead capture, sales automation, quotes/invoices, and a customer contact center.
Tasks, Gantt charts, Kanban boards, workload planning, and time tracking for teams.
Built-in phone, call recording, and omnichannel inbox (email, social, live chat) inside the CRM.
Team chat, HD video calls, an intranet/feed, and a shared knowledge base.
CRM workflow rules, triggers, and a no-code automation builder across modules.
Build landing pages and a simple online store wired directly into the CRM.
How much does Bitrix24 cost? The free plan supports unlimited users with core CRM, tasks, and collaboration. Paid plans are flat-rate for a set number of users (not per seat): Basic (~$49/mo, ~5 users), Standard (~$99/mo, ~50 users), and Professional (~$199/mo, ~100 users), cheaper annually. Because cost doesn’t rise with every added seat, Bitrix24 gets cheaper-per-user the bigger your team — the opposite of most SaaS. Verify current user caps and feature limits at signup.
| Tool | Best for | Pricing | Standout |
|---|---|---|---|
| Bitrix24 | SMBs wanting all-in-one | Free + flat ~$49/mo | Flat-rate, huge feature set |
| HubSpot | Marketing-led growth | Free + per-seat (steep) | Polish + ecosystem |
| Zoho One | Whole-business suite | ~$37/user/mo | 40+ integrated apps |
Run CRM, projects, telephony, and collaboration in one platform. Free for unlimited users; flat-rate paid plans from ~$49/month total.
Get started with Bitrix24 →Is Bitrix24 worth it? If you’re an SMB that wants to consolidate a CRM, project management, phone system, and team chat into one affordable platform, the value is hard to beat — especially given the free unlimited-user tier and flat-rate paid plans that reward bigger teams. The honest catch is the interface: it’s feature-dense and takes time to learn versus a focused tool. If you value polish and simplicity over breadth, HubSpot or a dedicated CRM may suit you better — but for raw capability per dollar, Bitrix24 is exceptional.
What SaaSTweaks members actually get with Bitrix24.
Founders bootstrapping a sales workflow use Bitrix24's free tier to manage leads, track deal progress, and keep the team aligned in one place. The unlimited-user model means hiring a second salesperson doesn't trigger a new subscription.
Agencies use Bitrix24 to track project timelines via Gantt charts, assign tasks to team members, and communicate with clients through built-in portals. The bundled approach reduces the number of logins and contracts compared to juggling Asana + Slack + HubSpot.
Teams in regulated industries (finance, healthcare) deploy Bitrix24 on private servers to meet data residency and audit requirements. Self-hosting eliminates reliance on third-party cloud infrastructure while maintaining full CRM and collaboration features.
Hit the button on this page — opens the partner site in a new tab.
No code needed — the offer applies automatically when you register through our Bitrix24 link.
No surcharge to you — verified by the SaaSTweaks Deal Desk, not the vendor.
Founder rate via SaaSTweaks + 20% off annual + Lemwarm included free
20% off for 12 months
Free plan + free trial available
Free plan + paid tiers from ~$49/user/mo
Save up to ~42% with annual billing
Free plan; paid from ~$29/user/mo
Free trial available
Free plan; paid from ~$29/mo (flat team)
What you get Free unlimited-user plan; paid from ~$49/mo flat
What real Bitrix24 users think — human-moderated. Reviewers may earn SaaSTweaks points for honest reviews; points never depend on the rating.
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- How long have you been using Bitrix24? Had been using it since early of year 2024. - How many of your team members are utilizing Bitrix24? Currently only me using. I was… Read full review →
Very easy to use and an usefull tool to keep all teammembers in the loop!
Utilizzo Bitrix24 nella mia azienda ormai da diversi mesi, e posso dire con certezza che ha cambiato il nostro modo di lavorare. Questa piattaforma ci permette di gestire… Read full review →
Ich kenne Bitrix24 bereits seit ca. 18 Jahren nutze es intensiv als Kleinunternehmer im Bereich Webdesign und Einzelhändler allerdings erst seit ca. 1 Jahr und derzeitig auch… Read full review →
i tried many crm i think bitrix24 is good for free or low budget all you need for small business
No direct support, using professional plan however many things are not working.. if you are a SME just go with free plan .. else you need twice
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